RETURN & REFUND POLICY

We value transparency and customer satisfaction.

Return Request Period

Customers may request a return or refund within 7 calendar days after receiving the product, when applicable under local consumer laws.

Eligibility Conditions

• Item must be unused

• In original packaging

• In resellable condition

Refund Eligibility

Refunds are issued when:

• The product arrives damaged or defective

• The wrong item is delivered

• The order is not delivered within the maximum estimated timeframe

Refund Processing

Approved refunds are issued using the original payment method within 10 business days, depending on the payment provider.

Practical example:

If an item arrives damaged, a refund or replacement will be offered.